Roxanne’s Repair Tips

Washer not spinning?

1.     Make sure the door is shut all the way: If it is, then look to make sure the strike on the lock isn’t  broken. If the strike is broken you will need to replace the strike.

2.     Washer tub may be overloaded / unbalanced load: Sometimes when you mix heavy items with light items it will throw the tub off balance when it spins.

3.    Water inlet valve might be bad: First check the water pressure to determine that is adequate. Clean the screens inside the water inlet valve hose connection ports. If this doesn’t fix the problem, replace the water inlet valve.

4.     Power surge: sometimes after a power surge or outage, washer operation can be temporarily affected. To reset the power, unplug the washer for a couple of  minutes and plug it back in.

Less common

5. Rotor Assembly: The rotor interacts with the stator to create a strong electromagnetic field, which rotates the tub in either direction. If the magnets on the rotor are damaged, or any part of the rotor is defective, the washer may not spin or agitate. To determine if the rotor is defective, inspect the rotor for damage. If the rotor is damaged, replace it.

6. Shift Actuator:  A shift actuator is the component used on top-load washers to change the tub rotation from agitate to spin. If the tub is not spinning at all, a broken shift actuator may be responsible. You should inspect the component for damage and replace it if necessary.

7. Drain Pump: The drain pump assists in removing the water from the tub by forcing the water through a drain hose to a laundry tub or drainpipe. Since water may be drained from the tub multiple times during a wash cycle, a defective drain pump may interrupt operation and prevent the tub from spinning during the spin cycle. If there is still water in the tub after the washer stops, inspect the drain pump for any obstruction. You can also use a multimeter to test the drain pump for electrical continuity to see if the pump is functioning or not.